GDPR

Protection of personal data

If you are our customer, newsletter subscriber or website visitor, you are entrusting us with your personal data. We are responsible for their protection and security. Please familiarize yourself with the personal data protection, policies and rights you have in connection with the GDPR (Regulation on the Protection of Personal Data).

 

Who is the administrator?

We are the company TRADE LUKÁŠ, s.r.o., IČO 29262755, with its registered office at Hrotovická 204, Jejkov, 674 01 Třebíč, registered at the registry court in the Regional Court in Brno, section B, under file number C 68944/KSBR, which operates the website www.lukas- europe.cz

We process your personal data as an administrator, i.e. we determine how personal data will be processed and for what purpose, for how long, and we select any other processors who will help us with the processing.

 

Contact information

If you want to contact us during the processing, you can contact us on +420 725 423 603 or by e-mail: d.tumova@vtplukas.cz.

 

We declare

We declare that, as the administrator of your personal data, I fulfill all legal obligations required by applicable legislation, in particular the Personal Data Protection Act and the GDPR, and therefore that:

we will process your personal data only on the basis of a valid legal reason, namely legitimate interest, fulfillment of a contract, legal obligation or consent, we fulfill the information obligation according to Article 13 of the GDPR even before starting the processing of personal data, we will enable and support you in applying and fulfilling your rights under the Personal Data Protection Act and the GDPR

 

Scope of personal data and processing purposes

We process personal data that you entrust to us yourself for the following reasons (to fulfill these purposes):

  • provision of services, fulfillment of the contract

we absolutely need your personal data in the scope of: name, surname, address, telephone, e-mail to fulfill the contract (delivery of goods, sending information about the order).

  • bookkeeping

If you are a customer, we absolutely need your personal data (invoicing data) to comply with the legal obligation to issue and register tax documents.

  • marketing - sending newsletters

We use your personal data (email and name), gender, what you click on in the e-mail and when you most often open it for the purpose of direct marketing - sending business messages. If you are our customer, we do so out of legitimate interest, as we reasonably assume that you are interested in our news, for a period of 7 years from the last order.

If you are not our customer, we only send you newsletters based on your consent, for a period of 7 years from the date of grant. In both cases, you can withdraw this consent by using the unsubscribe link in each email sent.

We determine your satisfaction with the purchase through e-mail questionnaires

 

Cookies

When you browse our website, we record your IP address, how long you stay on the page, which products you view and from which page you come to our website. We perceive the use of cookies to measure website traffic and customize website display as our legitimate interest as an administrator, as we believe that this data can provide us with facts to improve our services.

Cookies for targeted advertising will only be processed based on your consent according to your browser settings. We use them so that we can contact you again with a precisely targeted product or service. To process cookies for targeted advertising, we use the following platforms with which we have a valid agreement or contract on the protection of personal data:

  • Sklik of Seznam.cz, a.s.,
  • Ads by GOOGLE Ireland Limited
  • Facebook Ireland Limited

Our website can also be browsed in a mode that does not allow the collection of personal data. You can disable the use of cookies in your browser.

 

Security and protection of personal data

We protect your personal data to the maximum extent possible using modern technologies that

correspond to the level of technical development. We protect them as if they were our own. We have adopted and maintain all possible (currently known) technical and organizational measures that prevent misuse, damage or destruction of your personal data.

 

Transfer of personal data to third parties

Our employees and associates have access to your personal data.

In order to ensure specific processing operations that we cannot provide on our own, we use the services and applications of processors who can protect data even better than us and specialize in the given processing.

They are providers of the following industries:

  • transportation and transport services
  • accounting and tax offices
  • technology companies ensuring the operation and management of websites
  • online agencies and platforms

It is possible that in the future we will decide to use other applications or processors to facilitate and improve the quality of processing. However, we promise you that in such a case, when choosing, we will place at least the same demands on security and quality of processing on the processor as we do on ourselves.

 

Transfer of data outside the European Union

All processing of personal data will be carried out in the territory of the EU.

 

Your rights in connection with the protection of personal data

You have a number of rights in connection with the protection of personal data. If you would like to use any of these rights, please contact us via e-mail: info@vtplukas.cz.

You have the right to information, which is already fulfilled by this information page with the principles of personal data processing.

Thanks to the right of access, you can challenge us at any time and we will provide you with proof within 30 days of what personal data we process and why.

If something changes about you or you find your personal data out of date or incomplete, you have the right to supplement and change your personal data.

You can use the right to restrict processing if you believe that we are processing your inaccurate data, you believe that we are processing unlawfully but you do not want to delete all data, or if you have objected to the processing.

You can limit the scope of personal data or processing purposes. (For example, by unsubscribing from the newsletter, you limit the purpose of processing for sending commercial messages.)

 

Right to portability

If you would like to take your personal data and transfer it to someone else, we will proceed in the same way as when exercising the right of access - with the only difference being that we will provide the information to you in a machine-readable form. Here we need at least 30 days.

 

Right to erasure (to be forgotten)

Your other right is the right to erasure (to be forgotten). We don't want to forget you, but if you wish, you have the right to do so. In that case

we will delete all your personal data from our system and from the system of all sub-processors and backups. We need 30 days to ensure the right to erasure.

In some cases, we have a legal obligation, and for example we have to register issued tax documents for a period set by law. In this case, we will delete all such personal data that are not bound by another law. We will notify you by e-mail when the deletion is complete.

 

Complaint to the Office for Personal Data Protection

If you feel that we are not handling your data in accordance with the law, you have the right to contact the Office for Personal Data Protection at any time with your complaint. We would appreciate it if you first inform us of this suspicion so that we can do something about it and correct any errors.

Unsubscribing from newsletters and business communications

We send you e-mails with inspiration, articles or products and services if you are our customer based on our legitimate interest.

If you are not yet a customer, we only send them to you based on your consent. In both cases, you can unsubscribe from our emails by clicking on the unsubscribe link in each email sent.

 

Secrecy

We would like to assure you that our employees and collaborators who will process your personal data are obliged to maintain the confidentiality of personal data

data and about security measures, the disclosure of which would jeopardize the security of your personal data. At the same time, this confidentiality continues even after the end of contractual relations with us. Without your consent, your personal data will not be released to any other third party.

These personal data processing policies apply to personal data from 25/05/2018.